Exact Support Services
An expert in the implementation and development of Exact Software, Culex found an increasing number of clients requesting post-implementation support that rapidly extended to the need for a more comprehensive support service.
This support service is designed to give flexible access to Culex Consultants to assist with day to day functional enquires and issues.
Existing familiarity with your company’s processes, procedures, data and associated administration along with that of other peripheral systems in use ensures a support service of the highest quality, ensuring continuity whilst resolving issues swiftly and accurately.
Culex Support Services |
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| Re-Active Support | Telephone & Email SupportRemote Access
Enhanced efficiency and response times |
| Pro-Active Support | Distribution of known problems and fixesIdentification of skills shortages
Product awareness / updates / suitability Monthly usage and awareness reports |
| Multi-site | Centralisation of multi-site organisationsFamiliarity of organisation / data and processes
Maximised efficiency / enhanced response times Limit the duplication of requests Proactive sharing / distribution of knowledge Minimised group costs |
A large number of companies in the UK who use Exact Software rely on Culex for support. Contact us today to find out what benefits your company could achieve by working with Culex.
Contact us on UK +44 (0)1244 85 38 38 or Ireland +353 (0) 91 744525 Request Call Back