An expert in the implementation and development of Exact Software, Culex found an increasing number of clients requesting post-implementation support that rapidly extended to the need for a more comprehensive support service.
This support service is designed to give flexible access to Culex Consultants to assist with day to day functional enquires and issues.
Existing familiarity with your company’s processes, procedures, data and associated administration along with that of other peripheral systems in use ensures a support service of the highest quality, ensuring continuity whilst resolving issues swiftly and accurately.
Culex Support Services
|Re-Active Support||Telephone & Email Support
Enhanced efficiency and response times
|Pro-Active Support||Distribution of known problems and fixes
Identification of skills shortages
Product awareness / updates / suitability
Monthly usage and awareness reports
|Multi-site||Centralisation of multi-site organisations
Familiarity of organisation / data and processes
Maximised efficiency / enhanced response times
Limit the duplication of requests
Proactive sharing / distribution of knowledge
Minimised group costs
A large number of companies in the UK who use Exact Software rely on Culex for support. Contact us today to find out what benefits your company could achieve by working with Culex.
Contact us on UK 08000 199 420 or Ireland +353 (0)91 730839 Request Call Back